At Bikedom, we take the security and confidentiality of your personal data very seriously. This policy explains how we collect, process, and protect the information you share with us.
Data Controller Details
Entity: Skeelr LTD
Company number: 14441916
Address: 128 City Road, London, England, EC1V 2NX
Contact: hello@skeelr.com
1. Data Collection
Bikedom collects personal identification details (full name, email address, phone number), account roles (Rider or Owner), verification photos (KYC), push notification device tokens (FCM), and location details of listed eBikes to run search queries.
2. Processing Purpose
Your data is processed to: (a) Mediate electric bike rental reservations. (b) Verify user identity via secure KYC compliance checks to prevent fraud. (c) Dispatch urgent push and email alerts regarding rental checklists and active messages. (d) Power secure payment and hold transactions via Stripe integrations.
3. Service Providers and Subprocessors
We share personal information strictly with necessary third-party partners: Stripe Inc. for payment holding and secure payouts; Supabase for database storage under strict RLS policies; and Firebase (FCM) to trigger notification services.
4. User Rights
Under GDPR and local laws, you have the right to access, rectify, delete (right to be forgotten), or request portability of your personal data by contacting our support mailbox.
Thank you for using Skeelr.
If you have any questions or requests regarding your personal data protection, please contact us at hello@skeelr.com.